Privacy Policy — Blue Collar BackOffice Pro

Effective Date: 11/16/2025

Blue Collar BackOffice Pro (“Company,” “we,” “us,” or “our”) provides back-office support services for tradespeople, contractors, and small service-based businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, purchase services, or otherwise interact with us.

By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide Directly

We collect information when you:

  • Submit a lead form or intake form

  • Request a Money Leaks Report

  • Schedule a consultation

  • Purchase services

  • Communicate with us by email, phone, or SMS

  • Provide documents (invoices, estimates, reports, financial data, etc.)

  • Sign up for newsletters or offers

This may include:

  • Name

  • Email address

  • Phone number

  • Business name

  • Job role or trade

  • Payment information (processed via a secure third-party provider)

  • Operational or financial details you voluntarily share for analysis

  • Any supporting documents you upload

We do not store full credit card numbers. All payments are processed through secure third-party platforms.

B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser and device type

  • Pages viewed

  • Time spent on site

  • Referral source

  • General location (city/state level)

These tools may include:

  • Google Analytics

  • Meta Pixel

  • Other analytics or marketing tools

Cookies and tracking technologies help us improve website performance and understand how visitors interact with our content.

C. Information from Third Parties

We may receive information from:

  • Payment processors

  • CRM systems

  • Scheduling tools

  • Email/SMS platforms

  • Advertising platforms

This is used solely to deliver services or communicate with you.

2. How We Use Your Information

We use the information we collect to:

  • Provide our services (e.g., Money Leaks Report, back-office support)

  • Process payments and deliver purchased services

  • Respond to inquiries and provide customer support

  • Send SMS/text messages, reminders, or notifications

  • Improve website performance and marketing effectiveness

  • Personalize communication and service offerings

  • Maintain internal business and financial records

  • Comply with legal obligations

We do not sell your data. Ever.

3. How We Share Your Information

We may share information only with:

A. Service Providers

Including but not limited to:

  • Payment processors (e.g., Stripe, Square, PayPal)

  • CRM platforms

  • Email and SMS communication tools

  • Analytics providers

  • Scheduling and automation tools

  • Cloud hosting and document storage

These partners only access data needed to perform services on our behalf.

B. Legal or Compliance

We may disclose data if required:

  • By law or regulation

  • To comply with a subpoena or legal request

  • To protect our rights, safety, or customers

C. Business Transfers

In rare cases, if we sell or merge the business, customer data may transfer to new ownership under the same protections.

We do not share personal information with third parties for their own marketing.

4. SMS/Text Messaging Policy

By providing your phone number, you agree that we may contact you via:

  • SMS/text messages

  • Automated or manual messages

  • Service updates

  • Appointment reminders

  • Follow-ups

  • Marketing messages (optional and clearly opt-in)

You may opt out at any time by replying STOP.

Standard message and data rates may apply.

5. Payment Processing

All payments are processed securely through a third-party payment provider.
We do not collect, store, or have access to full payment card numbers.

Payment processors maintain their own PCI-compliant security standards.

6. Data Storage & CRM

We use a Customer Relationship Management (CRM) system to:

  • Track leads

  • Organize customer information

  • Manage communication

  • Deliver purchased services

Your information is stored in a secure, access-controlled environment with industry-standard safeguards.

7. Data Security

We take practical measures to protect your information, including:

  • Secure Google Workspace environment

  • Access restrictions

  • Encrypted connections

  • Vendor vetting

  • Routine security practices

No online system is fully secure, but we use commercially reasonable protections.

8. Data Retention

We retain data only for as long as needed to:

  • Provide services

  • Maintain records

  • Comply with legal obligations

You may request deletion of your information at any time unless retention is required by law.

9. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access your information

  • Correct inaccurate data

  • Request deletion

  • Opt out of marketing

  • Withdraw SMS consent

  • Request a copy of your data

To submit a request, email:
privacy@bluecollarbackofficepro.com

10. Children's Privacy

We do not knowingly collect or work with information from individuals under 18.

11. Changes to This Policy

We may update this Privacy Policy at any time. The “Effective Date” above will be updated when changes occur.

12. Contact Us

If you have questions about this Privacy Policy or your information:

Blue Collar BackOffice Pro
Email: privacy@bluecollarbackofficepro.com